Just finished a phone call with CitiBank regarding the status of my certs. FWIW, the supervisor told me they (CitiBank) have been aware of a glitch preventing transmission of certificates since October 10. They are now telling me that my certificates will arrive via HHonors e-mail in approximately 6-8 from my statement close (10/17/12), despite the fact that the HHonors/CitiBank web-site indicates it's from time spend threshold is met:
Weekend night certificate (s) is (are) earned after purchase requirements have been met with the Citi Hilton HHonors Reserve Card.
Please allow 6-8 weeks after purchase requirements have been met to receive your certificate.
Sheesh...What a way to run a business!