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Old Oct 22, 2012 | 8:11 pm
  #12  
Traveloguy
 
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Originally Posted by harryhv
C'mon you never had it so good - wait till you call Avianca, you'll long for the cool efficiency of the ICC ladies.
They (the ICC) actually improved considerably over the last two years. Quite sad.

I actually wish BA used the ICC contract to provide cover web the BA call centre is closed. I'm still disappointed that BA is not 24 hours which is strange for a large global carrier.
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