FlyerTalk Forums - View Single Post - Diamond internet benefit—only one device per stay?
Old Oct 21, 2012 | 2:18 pm
  #4  
bdemaria
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Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
Originally Posted by SamOF
I asked to speak with a supervisor, and she agreed to take the charge off this time, but said they installed a new system that automatically gives Diamonds complimentary internet but limits it to one device. You have to pay an internet charge for any further devices.

This means not only that I can't use my tablet and laptop, but that I can't connect my iphone to wifi, and obviously anyone staying in the room with me can't use wifi either.
I was told the same thing - wifi for 1 device - yesterday when I checked into the Hyatt Irvine. I think this very bad policy on Hyatt's part
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