Originally Posted by
SamOF
I asked to speak with a supervisor, and she agreed to take the charge off this time, but said they installed a new system that automatically gives Diamonds complimentary internet but limits it to one device. You have to pay an internet charge for any further devices.
This means not only that I can't use my tablet and laptop, but that I can't connect my iphone to wifi, and obviously anyone staying in the room with me can't use wifi either.
I was told the same thing - wifi for 1 device - yesterday when I checked into the Hyatt Irvine. I think this very bad policy on Hyatt's part