Originally Posted by
cordelli
Insect control is most certainly not beyond the control of the hotel.
The staff should be trained to recognize them when they are flipping rooms so that the hotel can do something about them.
Compensation is most certainly warranted to clean the stuff that may have been infested.
You are correct. Unfortunately, it only takes one infected suitcase of one guest in one room, and one inattentive (or worse) maid, to create a potential nightmare for the hotel.