FlyerTalk Forums - View Single Post - We all complain about bad service, but who do we contact to praise good service?
Old Oct 18, 2012 | 2:23 pm
  #3  
MrWords
 
Join Date: Sep 2012
Programs: BA Gold, Starwood Gold, Hilton Diamond VIP, Shangri La Jade, Amex Plat
Posts: 93
Asked the same question myself recently. ba.com/welldone seems to be manned by humans.

Incidentally, got a random email from BA (before I got to visiting the website) asking me to fill in a feedback survey. Must monitor the forum!
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