Originally Posted by
trickster
Now had seats allocated for our inbound flight and they've initially put us each in a separate row, thus putting my 2 year old on a row without either of his parents! I've since called up and got this changed.
http://www.britishairways.com/travel...e/public/en_gb
Use our seating guide to find out if you can book your seat for free or if there is a charge.
If you decide not to select your seats in advance, we'll allocate your seats three days before departure. If the group can't be seated together, all children in your booking will be seated with an accompanying adult.
We have had the same situation. Party of 5, 3 kids, 4 rows. I found out 7 days before the trip. It took half an hour on the phone to get the situation changed. Row 1 was still blocked; CSR could not move us to row 1; she had to talk to her supervisor. My argument was: kids next to strangers is not allowed as per BA policy; if you do not open row 1 now and move us there, you will have to reallocate business class travellers at the gate. Better fix it now.
After some discussions and the friendly lady talked to her supervisor, then they changed our seats to row 1 (and 1 person on row 2 or 3). Kids decided they wanted to sit the three of them together so they used the blocked middle seat which was fine according to cabin crew.
Everybody happy
