Originally Posted by
mayodave
Amazing these clowns got into OW
Well, AB used to be great airline - and HG still is. Therefore AB/HG are my first choice for a years (compared to Austrian, which would be another option), but way their implementation to OW works is very disappointing as well as their customer service center during recent months.
This article might be somewhat relevant to OW implementation:
http://centreforaviation.com/analysi...oneworld-70349
I remember reading that new CEO of AB don't really think that joining OW was good decision.