Originally Posted by tarmac

Thanks for posting this resource. It's great.

My partner and I are both Diamonds and the last four or five flights from JFK - SEA; ATL - SEA/PDX we were not upgraded. We thought for sure that something was amiss. When I tried to check it out, the awards chart said that Diamond Discounted fares upgraded before Platinum fares. This made me wonder if a higher fare platinum would be upgraded. The person I talked with, when I read this, didn't know what it meant. The information she had didn't specifically address my question.