Confirming what
expert7700 posted after I loaded this thread...
Originally Posted by
mritty
What happens next?
Kinda-sorta A from your list:
Originally Posted by
ftnoob
An additional complication on this rebooking was that the points came from Mrs. ftnoob's account and the passenger was Mama ftnoob. To access the itinerary online to change it (without copy & paste from the Email confirmation) one has to log in to the passenger's account. When going through the change process, however, the change is refused at the last step due to not being logged in to the points-owner's account.
A log in hot link is offered, but (of course) it doesn't redirect to a continuation of the change process.
In the quoted example the flight was being refared down, so approval of the points owner should not have been necessary.
So what happens next is that you have to start all over after logging in to the account of the points owner (so you better have the PNR handy). IIRC, it
was clearly stated in the initial RR 2.0 documents that changes to points bookings could only be made by the owner of the points.