Originally Posted by
allknowing001
Mine is also routinely deleted, but I chalk that up to my company's travel department (Carlson Wagonlit) likely not interfacing properly with Delta.
i use CWT also. CWT stores a travel profile for you, so make sure that it's correct. i think delta receives the info that is stored in your CWT profile upon booking. this is possibly why your delta info gets corrupted. sync those two up and i think you'll be in business ^