I have been using Tripit for itineraries. Lately they are 'enhancing' the system.

Some fun challenges:

1. Clicking on 'support' goes to a login screen. Logging in again doesn't help.

2. Itinerary is now confused by international date line and is no longer in chronological order.

3. To see itinerary details, it is necessary to click on a link on each and ever individual item, each and every time you log in.

4. Print options are completely gone, and font sizes are larger, so printing out itineraries takes many more pages than it used to.

Probably there are some more. Why do people always feel they have to fix something that isn't broken?

Edited to add:

I also sent an email to Tripit and got a quick, non-canned response that was completely devoid of content. When I clicked on the link provided in that email for a followup, it was broken as well.