FlyerTalk Forums - View Single Post - Responsibility of booking.com ?
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Old Oct 16, 2012 | 8:54 am
  #3  
cordelli
In Memoriam
 
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
What were you asking them to do? It sounds like they would have refunded you what you spent on breakfast someplace else.

If the hotel was offering breakfast when you made the booking, then I can't see what booking.com can do for you. No third party could possibly keep track of each and every offering that each facility is offering.

I think your beef is with the hotel, they should have offered you something for it.
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