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Thread: A Delta Aircraft Experience Update
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Old Oct 16, 2012, 6:53 am
  #88  
randidliyo
 
Join Date: May 2005
Location: Chattanooga, TN
Programs: DL Diamond Million Miler, AA Ex-Plat, IHG RA, Marriott PLAT, HERTZ Pres Circle
Posts: 1,220
Originally Posted by itsaboutthejourney
Maybe they will keep the UA tradition and have duct tape holding the system in place too?



jsbh: the nice folks in the loyalty group don't have the same view on customer engagement and open communication as the Chris' (product) group, so I don't think we'll be getting a straight answer on that anytime soon.
I don't have any problems communicating with the folks in the loyalty group, so maybe it's you. Try a little sugar instead of vinegar.
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