Originally Posted by
Chris_DeltaCustExp
That's one of the reasons our friends at United had to take a brand new 787 in 2012 with a 2007-era IFE system -- because of the long lead times associated with sourcing seats, IFE, etc.
Maybe they will keep the UA tradition and have duct tape holding the system in place too?
Originally Posted by
jsbh
jsbh: the nice folks in the loyalty group don't have the same view on customer engagement and open communication as the Chris' (product) group, so I don't think we'll be getting a straight answer on that anytime soon.