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Thread: Impossible connection times (flights on UA website)
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Old Oct 15, 2012 | 5:13 pm
  #11  
ralfp
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Originally Posted by ben237829624
UA has published minimum connection time at all their hubs. For example, at NRT connecting between UA/NH international flights required 45 minutes at least. If you transit time meet this requirement, UA will take the responsibility if anything goes wrong.
Really? What if UA can use weather/ATC delays as an excuse? IME if there is any delay due to weather or ATC, UA will only rebook you. It won't pay for hotels, food, etc.

In any case, UA will rebook you on another flight. The question is one of timing (the next 5 flights might be full), whether UA will rebook you to another carrier (doubtful in case of WX/ATC), and what UA covers your hotel & food in the meantime (again, doubtful in case of WX/ATC).
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