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Thread: What Merger?
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Old Oct 15, 2012 | 4:52 pm
  #10  
HansGolden
15 Years on Site
 
Join Date: Dec 2009
Location: ICT
Programs: AA ExP
Posts: 1,860
Originally Posted by KansasMike
Here we are more than seven months since 3/3 and UA is, in many markets, United and Continental.

I thought my home market (ICT) was the only one with separate check areas and gates in separate concourses. Wrong!

I'm at MCI (delivered a luncheon speech in KC today) awaiting a 1.5 hour delayed flight to CLE on way to CMH where I'm speaking tomorrow. PmUA is in Terminal A. PmCO is in C. When I asked about possible alternatives to CMH due to the delay I got the "we really aren't able to put you on 'their' flight, they are in a different terminal" story.

What decade do they expect the "merger" to be complete?
When was the last time you flew out of ICT? ICT was my home airport until a few months ago and they had consolidated check-in (I was flying to IAH and I checked in with UA people) the last couple of times I flew. The CO people at ICT were dreadful. They were contract employees that handled AA too. They were surly, clueless, and slow. I was counting down the days (which the one of the excellent UA employees told me) until they consolidated.
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