a newbee already caught trying to game the system.................

IMO, MR should invoke Rule 12. In the case of fraud or abuse involving the Rewards Program, Point credit, Miles credit, Reward use, or a participating hotel, the Company and its travel partners have the right to take appropriate administrative and/or legal action, including but not limited to revocation/cancellation of any Reward and/or termination of Rewards Program Membership, and all Miles or Points and certificates (“Certificates”) earned through the Rewards Program may be forfeited and any relevant Membership Account(s) closed.

GOOD NIGHT AND GOOD BYE !!!!!!!!!!!!!

[QUOTE=yyn126;19493071]i complained it to marriott customer care.However,what they reply to me were almost the same. Did they read these emails? Or their responsibility is just to copy our email content to the hotels
Here I post it .hotel’s reply was showed in black and mine is in red

Total 4 separate bookings under your name stay for total 9 nights “Sep 28-30; Sep 30-Oct 1; Oct1-4;; Oct4-7”. You came to register upon checked in by your own ID card and your platinum membership card, you came to pay bill for the first booking on Sep 30th, then settled the bill for the 2nd booking on Oct 1st. On Oct 4th you came to reception to argue with us why the points haven’t credited to your membership account yet for the second booking. We clarified with you that if yourself didn’t stay in room you may not get points. At that time the answer from you: you are certainly stayed in this room.