<font face="Verdana, Arial, Helvetica, sans-serif" size="2">It's all part of the delusional world AC management lives in. They are definitely the last airline to e-ticket doemstically in Canada.</font>
and
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">The article in the POST today includes the words "full service" to qualify the "first NAmerican airline..." statement.</font>
Wow, talk about your Orwellian "doublespeak". Use enough adverbs, adjectives, and other modifiers and you can twist around any point.
AC was the last airline in Canada to go all e-ticket for domestic, but was the "first" "full service North American" carrier to do so.