Originally Posted by railroadtycoon

Somewhat unclear on the new passport procedures.

If I get a new passport, the global entry website simply says I need to login to GOES and update my new passport info, nothing about showing up at a GE center and having them manually update it. Some posts say they did it online and had no problems, but most other folks say they showed up at a GE office to have them scan their passports again (though this is contrary to what the FAQ on the CBP website says).

https://help.cbp.gov/app/answers/det...sports-in-goes



So what's the deal? Any actual experiences with just a simple online update without going to a GE office?

I ask because I live outside the US, so I can't simply pop into any GE office at the nearest airport to have them manually update my passport. So if I update it online, would I still be able to use the GE machines on my next trip back into the US? If I follow the online FAQ directions, it would seem like it would be fine updating it online, but what's written online isn't necessarily what happens in the "real world".

Anyone with any real world experience in this matter? I know I won't get a CBP stamp, but never been asked for one at the airports I enter at.