Originally Posted by SMK77

Dear Lurkers,

Status comes first - that is only true within a booking class. Op-Ups used to be handed out by status first but that's no longer true. Lufthansa cut off the lower booking classes first and some time later they decided to replace the 'status-first' principle with 'booking-class first' principle. Op-Ups today go to tickets in J first and then to ticket in C etc. If a status customer is in the booking class, he/she gets priority.

There have been numerous complaints where HON flying in C or D had to last minute take a colleague (SEN) with them who was booked in J - and the colleague got the op-up.

It is also policy now that a booking in J with an upgrade request (and without status) gets priority over the HON requesting a full redemption in O.

While I understand that LH might not want to publish internal policies, your credibility is on the line if you post hearsay. This board has members that are usually extremely well informed and the change in policy some months back triggered quite some discussion in the frequent flyer community.

Best,
SMK77