Originally Posted by
38,000feet
you should ask GBadger to clarify what "a bit" means.
Well, the only two experiences I've had with needing to get a response from them (one for the challenge, and one for a refund) both took 1-2 months to get things sorted out. At the same time, I've also scored a $200 voucher based on a CS issue that I never made a peep about (and never noticed) -- had an e-mail before finishing my trip that day offering that... So I guess YMMV.
Originally Posted by
LarryJ
Hopefully they'll be a bit faster in this case. I'd certainly like to snag an E+ seat for the long IAH-BAH flight.
I've been pretty happy with Delta. Stayed away from UAL as all flights in BNA are small RJs. On DAL I was almost always in FC on the legs in/out of BNA. Not much choice now that Delta is no longer offering the code-share connection on KLM to BAH.
There is good information buried in the status match thread on how to best get a hold of them.
I don't know about your routes specifically, but I can tell you that my upgrade % has taken a major hit since switching from DL DM to UA 1K. E+ isn't bad though, and I'm glad that I finally have options to use my miles. The route network and partners are pretty good too.