Join Date: Jun 2006
Location: Los Angeles, CA LAX
Programs: UA Gold, United Club, HHonors Diamond, Starwood Gold, Hertz 5 Star
Posts: 212
Not so super personalized, I had exactly the same message word for word on my statement except my airports were DEN, ORD, LAX and MCI.
I immediately thought, "have I upgraded yet, Huh? I haven't been in E- for like six years". Then I worried that maybe this was some insidious foreshadowing at making E+ a CPU type feature instead of complimentary for elites. As if it wasn't bad enough now!