FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Oct 11, 2012 | 3:42 am
  #2086  
Shanye2233
All eyes on you!
10 Years on Site
 
Join Date: Apr 2011
Location: SYDNEY
Programs: *A Gold, HH dia,Hyatt plat,Sixt PLAT,QF , EY Gold
Posts: 1,898
They are approved then denied 10 days later after the hotel sends back different info. So I challenge the denial with screen shots and time stamps. It goes to a supervisor who then emails me back saying they will give me a cheque . I say not good enough .

Then one or two days before check in the hotel adjusts the rate. So far anyway. But the AP has become a problem the hotel in London is the worse hotel for Brg even after Sydney which is saying something.
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