I just checked in a minute ago in DUS. With my IB Gold card.

Staff is still very bad trained.

1. On the boarding card is not mentioned ref. my gold level.
2. My luggage does not receive a priority tag.
3. With my boarding card I do not get the sticker for the fast lane.
4. Nothing is mentioned that I have access to a Lounge.

Today is not a busy day, no waiting for security check,..... but why do they not inform about these benefits for Gold? I assume they do not know what OW Gold means.

No having a coffe in the newley renovated Hugo Junkers Lounge.

Spainfly