FlyerTalk Forums - View Single Post - 15,000 Alaska Miles with a new T-Mobile connection
Old Oct 10, 2012 | 10:13 pm
  #8  
golfingboy
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Originally Posted by airplanegeek
You all bash t-mobile, but is any wireless carrier stellar? It's one of the worst performing industries for customer service.
T-Mobile's issue is the hold times to reach a customer service agent

Sprint takes better care of me and I think it helps to have more local stores where one can go and iron out any issues in person. Sprint does very well in that aspect.
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