Originally Posted by
exerda
Wouldn't be the first time they were wrong, though "last September" is certainly not correct, either. I don't know why on the 6th they (being the TSA at IAD) claimed they were "coming soon" still, but that was what I encountered at ~5:30am. Would explain why they seem more familiar with NEXUS at long last, though.
Did the staff at the desk tell you that it was "coming soon"?