FlyerTalk Forums - View Single Post - xONEx online tool bugs thread
View Single Post
Old Oct 10, 2012 | 7:23 pm
  #175  
ABH
 
Join Date: Oct 2012
Posts: 2
Re: Error message (7820) not found for Language Code 'GB'

As stated in previous posting, the error message on Oneworld RTW planner seems to pop up only when booking internal flights within Asia (I think it is due to Cathay's new reservation system). When I specifically listed Hong Kong as a stopover (three times in the itinerary) for intra-regional travel in Asia on CX (i.e. HK-Bangkok-HK-Tokyo-HK-Los Angeles), I received the error. However, when I booked the routing as direct routes (i.e. HK-Bangkok-Tokyo-Los Angeles) but selecting the CX routes that all changeover in Hong Kong, there was no error and I received the RTW ticket price from the system. I will book my routes this way then call reservations to move the dates so I will have extended stays each time I land in Hong Kong without incurring the change in routing penalty.
ABH is offline