It i amazing to see how PMCO service and standards which make up the new airline have driven so many people away. I am surprised they aren't firing people for their failures in this merger. Loyal United passengers were used to premium services and not not the cheap policies of CO. United will continue to lose passengers as their service is not good at this point. UA was really turning around before this merger while CO was falling flat and that is evident in the performence after this meger. A two class 787 will not fix these problems.