FlyerTalk Forums - View Single Post - [PREM FARE GONE] RGN First class comes back again!!!!
Old Oct 8, 2012 | 1:19 pm
  #3158  
YYZC2
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Join Date: Dec 2001
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Posts: 6,149
Originally Posted by MatthewLAX
Well, LX just cancelled my ticket. I booked ZRH-YUL directly, bypassing the USA. Deliberately.

I happen to have studied contract law extensively and recently wrote a long research paper on fare mistakes (though sadly, it was just before the new DOT regs so is now out of date). I also was involved in the last alleged Swiss mistake fare (to be clear, this current deal is NOT a mistake fare), covered in the Washington Times.

I want to test out the limits of the DOT's new jurisdiction--I will not accept that they have no jurisdiction when the itinerary does not touch the USA, but will focus my initial energy on--

1. Working directly with LX's Canadian team
2. Filing a complaint with the CTA if necessary

I don't mean to be self-serving here, but follow along on my blog for updates on what transpires. I have contacts at LX and CTA from 2009 that I will use here...

As a matter of principle, no matter how outlandish a fare may have seemed, I think a bright-line rule protecting consumers from post-hoc fare increases (which is exactly what LX is doing, no matter how they try to spin it) is necessary. I intend to fly on this fare.

I hope not to be nasty about this: I am willing to work with LX if they are willing to work with me. Right now I'm on a mix of SQ and LX F, with MH C and I can see a contingency in which the SQ flight is substituted for an LX flight. But I was frankly offended by LX's cancellation letter (which I never received but have read here) and I will throw down the gauntlet here: LX will not get away with what they have done.
This is really what this thread should be about. All the Dom Perignon in the world isn't worth as much as the consumer rights we lose if LX is successful in abandoning it's liability in this situation.
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