FlyerTalk Forums - View Single Post - [PREM FARE GONE] RGN First class comes back again!!!!
Old Oct 8, 2012 | 12:31 pm
  #3155  
MatthewLAX
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Well, LX just cancelled my ticket. I booked ZRH-YUL directly, bypassing the USA. Deliberately.

I happen to have studied contract law extensively and recently wrote a long research paper on fare mistakes (though sadly, it was just before the new DOT regs so is now out of date). I also was involved in the last alleged Swiss mistake fare (to be clear, this current deal is NOT a mistake fare), covered in the Washington Times.

I want to test out the limits of the DOT's new jurisdiction--I will not accept that they have no jurisdiction when the itinerary does not touch the USA, but will focus my initial energy on--

1. Working directly with LX's Canadian team
2. Filing a complaint with the CTA if necessary

I don't mean to be self-serving here, but follow along on my blog for updates on what transpires. I have contacts at LX and CTA from 2009 that I will use here...

As a matter of principle, no matter how outlandish a fare may have seemed, I think a bright-line rule protecting consumers from post-hoc fare increases (which is exactly what LX is doing, no matter how they try to spin it) is necessary. I intend to fly on this fare.

I hope not to be nasty about this: I am willing to work with LX if they are willing to work with me. Right now I'm on a mix of SQ and LX F, with MH C and I can see a contingency in which the SQ flight is substituted for an LX flight. But I was frankly offended by LX's cancellation letter (which I never received but have read here) and I will throw down the gauntlet here: LX will not get away with what they have done.
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