Originally Posted by
yerffej201
And also does anyone have swiss consumer protection agencies' forms/websites, etc?
We can file complaints, can't we?.
Originally Posted by
irishguy28
You would be better off complaining direct to Swiss, and whatever Swiss national consumer rights organisation you can find, than heading direct to the EU level.
I did some research on Swiss based organizations/agencies:
The Ombudsman of the Swiss Travel Industry:
http://www.ombudsman-touristik.ch/en...the-ombudsman/
They have a complaint form online but the site even mentions that they have little possibilities when it comes to problems involving air travel. Not very promising.
The Swiss Federal Office of Civil Aviation (BAZL):
http://www.bazl.admin.ch/dienstleist...x.html?lang=en
more information available in German:
http://www.bazl.admin.ch/dienstleist...x.html?lang=de
Nothing that seems to be helpful to our case. All I can find is a form for 261/2004.
But you may try your luck sending them an eMail:
[email protected]
Thats all I could find so far.