Originally Posted by
nc11
Should I speak to customer relations? Is it something anyone came across before? It's basically a matter of interpretation, as in does the membership ends at 00:01 on the date quoted, or at 23:59 on the same date. If the former, I've got a case. If the latter, I don't.
Its not really a matter of interpretation. Your membership year end ends on the 8th of the month and any flights departing on or before that date (in the timezone of the flight) are included in that years total and will be reset a day or two later.