Originally Posted by
jiejie
Very common in areas where cc fraud is rampant. IME, most Asian airlines do this for online booking done directly with the airline.
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Legal protections for buyer and merchant after the transaction takes place, are not the same elsewhere in the world as in North America or Europe, so vendors tend to be more cautious.
I slightly disagree. There is a lot of fraud in the UK and consumer protection is very high - often at the expense of the merchant. Even if a cardholder is negligent, they are not responsible for transactions they didn't carry out. Chargebacks are much more likely. Yet UK LCCs never ask for CCs at check-in.
I think there is a cultural element. European carriers balance a level of lost revenue against service to customers. If Easyjet/Ryanair started asking for CCs at check-in, it would increase costs (labour being more costly in the UK) and there would be endless disputes with people who had lost their cards/forgotten them etc.
I feel Asian carriers struggle with the concept of risk assessment. They don't like any risk when it comes to not receiving money that is due. A bad debt is very visible. The "lost" business through a strict approach is intangible and doesn't show up in figures. Also, I feel Asian customers are just generally more accepting of bureaucratic procedures put upon them. They are used to getting stuff endlessly stamped, authorised, endorsed etc. A more suspicious attitude prevails.
Apologies for the stereotyping!