Originally Posted by
Chris Gilmour
Bad or non-existent service is the new normal in my experience unfortuntately and as a result we get wowed when someone does a good job. A sad sign of the times.
Yep, that it is but not the Lounge Host's fault
. So I've submitted a Well Done as suggested. And it felt good to recognise a positive for a change.
...and Gemscot leaves the thread whistling a happy tune
