From my personal experience,most of them could help u to solve the issue professionaly while some reps. are not so helpful. You even could tell it from the first voice you heard.
Just curious,how could u know the rep.'s name? I have made calls hundreds of times, but no one tell u their names.
Originally Posted by
ldsant
If any of you ever have the true privilege of speaking with Sarah Delimonte on the Diamond Line consider yourself lucky. One of THE nicest reps I have ever had the privilege of speaking with. Knowledgeable, professional, friendly, and warm. Most impressive. And yes, I did talk with her manager and send an email about the VERY positive experience with her.