Originally Posted by
German Expat
You put your passport in first, then the kiosk takes your finger print and a picture. Afterwards it asks you if your flight info is correct (or you have to enter it if for some rare reason it won't find it). Then you have to answer the 'customs' questions by marking it on the screen and it prints out your slip.
It is all menu driven and usually just a check mark on a yes or no on the touchscreen.
It pretty much is self explanatory and displays you each step including which way to put the passport in.
Except when the information is wrong, and in that case you have to enter in the correct flight information. For example, last time I came in via SFO from MUC and the kiosk thought I had come in from Bangkok. I had been in Bangkok, but several days and several flights earlier, and I had only transited there.