Originally Posted by
PHLviaUS
Originally Posted by
tolkiennut
....
Interesting to note, they said they had my ticket in the system as "lifted" and that the conductor can do a "lift all" regardless of if you present the ticket or not... this caused all kinds of problems and exceptions in processing the refund... made me long for the days of paper.
That "Lift All" option is very interesting. One claim for e-ticketing was that Amtrak would have an accurate manifest of passengers on the train (an Amtrak failing noted by the NTSB in several investigations). If conductors can simply tap a button and have all reservations marked as on board, regardless of whether they are or not, that would seem to degrade the accuracy of the system to say who is actually on the train.
I don't believe that's something that a conductor can do; lift all.
That's a management tool I think.