Originally Posted by
epicurus
I have global entry and has registered my known passenger number with both UA and AA, a few months ago. I fly almost every week. And now I haven't been able to use Pre even once.
Anything I have missed?
Please make sure that your name and birth date in the UA and AA records match exactly your name and b/date in your GE record. This includes middle names. Please also check that you correctly entered your GE number with UA and AA, not only on your profile, but also at the time of check in.
I too am member of GE and so far my experience has been 3/3: two on UA where I have silver status, and one on AA where I have no status.