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Thread: Unable to use miles for car rental
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Old Oct 1, 2012 | 8:59 pm
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WineCountryUA
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Welcome to FT!, sgrimm
Originally Posted by sgrimm
... After calling customer support, it appears the problem is that I am not a US Citizen (I'm Canadian). It looks like my options are now extremely limited. Why would I want to use United anymore?

Any suggestions? Anyone I can call and try and get this rental car sorted out?
yep the limitation (residence, not citizenship) is there on the united site
Cars

Use award miles instead of money to book car rentals in select locations worldwide. 1

1 Available to residents of the US, Puerto Rico and Guam only.
personally I find the redemption values for rental cars/hotel to be pretty poor.

Looks like you will need to look more at redemptions for air trips
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