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Thread: united lies about reason for delay - UA46 9/30/2012
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Old Oct 1, 2012, 1:30 pm
  #23  
Beerman92
 
Join Date: Nov 2005
Location: SFO and OAK
Programs: FAF, Hyatt <>, SPG PLT
Posts: 2,240
Originally Posted by sbm12
In what world?

For the DoT reports they have to include the actual reason. And those are the stats which actually matter.
So DOT reports get the actual reason. Pax don't need the actual reason.

DOT stats actually matter. Pax don't matter.

Thanks for re-affirming what many have posted on FT about United viewing its customers as a nuisance.
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