Originally Posted by
SteveF
I'm new to Accor Platinum after a number of years Hilton Diamond and have a couple of (Hilton equivalent) questions:
- Does one have to request a space available upgrade at the time of booking ot at check-in (it's automatic with Hilton)?
- Does Accor allow Platinums access to the executive lounge even if an upgrade to an exec room is not available (Hilton does)?
Welcome ^
1. Upgrades normally will only be decided at check in (though some have good experiences with contacting the hotel in advance).
2. Not that many Accor hotels have executive lounges (mainly Asia and some airport Sofitels) and status does not grants you access. It is purley based on room category.