FlyerTalk Forums - View Single Post - Downgraded room - compensation by rules?
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Old Oct 1, 2012 | 5:47 am
  #11  
BKKLEE
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Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
provided that you have made the reservation in accordance with the following conditions, then
Guaranteed Room Type
When making a reservation, be sure to note both your Marriott Rewards membership number and room/bed preferences. At locations throughout the U.S. and Canada, we'll always honor your bed type request. Outside U.S. and Canada, smoking/nonsmoking preferences are honored based on availability; exact bed sizes may vary. If guarantee is not met, guest compensation applies. [GOLD/PLATINUM]
https://www.marriott.com/rewards/mem...s/guarantee.mi

Originally Posted by GoPhils
So are you supposed to get compensation if you don't get your bed type?
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