Originally Posted by
LufthansaGermanAirlines
Hi mamb0 & EBookLover,
We have spoken to the department responsible for implementing the rules that define the op-up list, so this is literally “straight from the horse’s mouth”: Status comes first – HON before SEN, SEN before FTL, etc. If there e.g. are more HONs than op-ups, then Customer Value factors such as booking class, customer equity etc. will come into effect. Simply put: if there is one op-up, but 2 HONs, then the HON with the higher value at that time will get the op-up.
Michaela
I must say 'a very clear answer'.
My experience with Airlines is that their staff are good
story tellers and often not allowed to tell the truth.
This is a plus for LH^