Although I greatly appreciate GP's clarification, I have never had a problem at any Hyatt ordering off the menu VS a buffet. Not once. And as I have a particular fondness for the orange french toast, I will always ask to order off the menu when it is available.
When I do order off the menu, there has never been a problem ordering (for ex) said french toast, with a side of sausage and home fries...even if each of them was listed separately on the menu, and not rolled up into "one" entree. I have never been charged.
I have also never been told I could
only get the cold buffet. As I dislike buffet eggs - when I get the buffet, I order eggs from the wait staff. No problem there either.
The tipping policy has always seemed a little murky - so I ask. If the staff indicates they are taken care of, I will leave a couple extra bucks if the service was good.
If it appears it is NOT included - I tip; without any annoyance whatsoever. Hyatt is overall very generous with bennies. To pay the occassional tip, warranted or not, is insignificant to me. TEHO.