FlyerTalk Forums - View Single Post - BA customer service desk in arrivals at T5?
Old Sep 29, 2012, 6:53 pm
  #4  
adrianjc32
 
Join Date: May 2006
Posts: 2,774
There were staff at the gate with coach tickets to Gatwick. Also the arrivals desks had vouchers for any customers who slipped through...
adrianjc32 is offline