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Thread: Problems with chat?
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Old Sep 28, 2012 | 9:49 am
  #137  
SkiAdcock
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Originally Posted by IBobi
We're actively pursuing new chat software that will handle the requirements of FT chat. I'll update when I hear we've found our white whale.

Paul
Originally Posted by IBobi
We ARE still working on a solution. As it requires a new software platform, it's a bigger issue.

Thanks for being patient!
Originally Posted by SkiAdcock
IB, please provide an update (preferably w/ an ETA). Thank you.

Cheers.
Originally Posted by IBxAnders
Tech team is currently evaluating products and working on providing a chat solution. Thank you.
5 months to get back to us, and one month after I asked for an update. This is after the year+ of FT chat not working properly, and evidently IB deciding not to bother fixing it while they evaluate other products.

Do you think the chat solution will actually occur in 2012, or are we looking at 2013 at this point?

Cheers.
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