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Thread: how bad can American Airlines customer service be???
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Old Sep 28, 2012 | 8:22 am
  #14  
alhcfp
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Originally Posted by Guyke

They did offer us, as an act of ‘good will’ (seriously??) a voucher for a future flight, of unknown value, provided we chose to fly AA (breaking news AA - that is never going to happen again)

G
AA offers a voucher instead of cash because: "If you are NEVER going to fly AA again", why should they make you happy?
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