Originally Posted by
Terbang
Dear Isabell,
Thank you for the clear answer.
Can you tell us also what the other criteria are?? or do I push to hard now.
Well, it's always worth asking, isn't it :-)? However, I can't really give you a set list of criteria as the main deciding factor is indeed customer status. Individual circumstances can mean that other factors might be taken into consideration, but it really does depend on the specific situation and is by no means an arbitrary decision.
Have a nice weekend, Fatime