Originally Posted by
Gajan
Flyertalk members,
As you know the Priority Boarding concept is discussed quite often. KLM is also aware of certain situations where they may have room for improvement.
Which scenario would you prefer:
The current boarding process (implemented correctly) starting with priority boarding for premium customers and boarding other passengers after that;
A perhaps more efficient boarding process (e.g. boarding in rows from back to front) without priority boarding.
Best,
Gajan
Why can't we have both?
Non status passengers have to board according to seat row, while elite passengers are free to board through a seperate line whenever they want to.
Plenty of airlines work it this way, I find it great as boarding by seat row speeds up the boarding process, having a few elite passengers boarding earlier doesn't cause much congestion.
Would also be a good idea to implement some system to stop non elite passengers using the elite zone at the gates, I find these often full up by non elite passengers, perhaps a barrier where you have to scan your boarding pass, this zone should then lead direct to the seperate boarding line.