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Old Sep 27, 2012 | 2:45 pm
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emptiness
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Join Date: May 2012
Posts: 613
Courtesy Adjustment by Chase United?

I applied for the chase UME card over 5 months ago and received total of about 59k miles.

Today, out of a sudden, I received a letter in my mail box saying

" we are writing to let you know that some of our UNITED MARKETING OFFERS in April & May contained incorrect offer dates. " That means you didn't receive the rewards points we promised you from 05/09/12 to 05/22/12.

" We apologize for the inconvenience this may have caused you and want you yo know what we have done to resolve the issue.

"We have credited your account with the difference between the rewards you received and the rewards offered in promotion."

"These rewards will be reflected on one of your next two billing statements as a courtesy adjustment."


I just checked my united account and my mile is same and no changes.

Anyone know what this is about?
thanks
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